Question 1

Privacy

Accepted Answer

Your Essential Shop is dedicated to safeguard your privacy.  As always, our customers are our top priority. This privacy policy sets out how Your Essential Shop uses and protects any information that you give us when you use this website. Your Essential Shop may change this policy on occasions by updating this page. We want to inform you of all your rights relating to your information.

Question 2

What information do we collect?

Accepted Answer

Things we collect include:
Name
Contact Details
Date of Birth
Gender Information
Payment Information
When you contact us
IP Address
Purchase History
Location Data
Your Response to your promotions
We may also obtain data surrounding how you use the website to help us develop and improve the site.

Question 3

What do we do with the information we gather?

Accepted Answer

The reason behind our data collection is to guarantee that we give you the best product or service we possibly can. This information allows us to get your order out to you, let you know when it is coming and prevent fraud. 
 
We also use the gathered data to give you what you want, let you see our dazzling new products and if there are any fresh promotions.  We only want to provide the best user experience for our customers.
 
We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address which you have provided.
 
You can stop these at any time by:
Contacting us directly by emailing our Customer Service team on youressentialshopph@gmail.com
By clicking ‘unsubscribe’ in any of the marketing messages you receive, typically found at the bottom of email. Please allow up to 3 days for this to take effect.

Question 4

Remarketing

Accepted Answer

One of the tools we use to keep you as up to date as possible at Your Essential Shop is targeted adverts.
 
You will see these adverts across other websites and apps outside of the Your Essential Shop realm. It will include products and services that we think you will be interested in, based on what you have viewed or bought on our website.  We obtain this information via web beacons, pixels, tags, cookies or by services that are offered by websites and social media networks.

Question 5

How do I give you my consent?

Accepted Answer

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 
If we ask for your personal information for a secondary reason, like marketing or analytics, we will ask you directly for your expressed consent to provide you with an opportunity to say yes or no.
 
If after you partake, you change your mind, you can withdraw your consent for us to contact you - for the continued collection, use or disclosure of your information; or to fully delete you from our records at anytime, by contacting us at youressentialshopph@gmail.com
 
No worries, we understand you.

Question 6

Third Party Services

Accepted Answer

Yoour Essential Shop will not divulge any of your information to any third parties except in a situation where it is part of providing a service to you. This includes shipping or delivery, carrying out security checks and for the purposes of customer research or when you have given us permission to do so. 
 
In general, the third-party providers used by us will only collect, use and reveal your information to the extent necessary to allow them to perform the services they provide to us.
 
However, certain third-party service providers, such as courier partners, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
 
For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.

Question 7

Social Media

Accepted Answer

Your Essential Shop was built on social media. We love to see what our fabulous customers are doing and keep in contact with you guys! We understand that social media offers a platform for our company to perform marketing, stay connected with customers and build our profile online.
 
If you interact with us on social media, you are consenting and allowing us to interact with you.  An interaction can be defined as liking or following our social media accounts, commenting or tagging us in photos or post and sharing our content via liking or retweeting.  From this interaction, we may collect data that will help boost your experience with us in the future.
 
If you tag us in a photograph that we rate, you may be lucky enough for us to share it across our social media accounts - organic or paid.  By interacting with us, you are consenting that we can use images or comments royalty free without limitation.  If you are unhappy with us sharing your comments or images, please do let us know and we will stop.

Question 8

Security

Accepted Answer

We are committed to ensuring that your information is secure.  We take reasonable precautions and follow industry best practices to make sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed.
 
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We hold all your information until you no longer hold an account with us or until you specify that you no longer want us to hear from us.

Question 9

Cookies

Accepted Answer

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual and help us to provide you with a better website, tailoring it to your needs. You can choose to accept or decline cookies, this may prevent you from taking full advantage of the website. 
 
The four main types of cookies we use are:
 
Site functionality Cookie
Website Analytic Cookie
Personalisation Cookie
Segmentation and Targeting Cookie.

Question 10

Age of Consent

Accepted Answer

By using this site, you illustrate that you are at least the age of majority in your location of residence, you have given us your consent to allow any of your minor dependents to use this site.
 
We do not knowingly collect the data of anyone under the age of consent on our website.

Question 11

Changes to our Privacy Policy

Accepted Answer

We reserve the right to revise this privacy policy at any time, so please review it frequently. Changes and ammendments will take effect immediately upon posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Question 12

Questions and Contact Information

Accepted Answer

If you would like to:
 
access, correct, amend or delete any personal information we have about you,
register a complain
simply want more information,
contact our Privacy Compliance Officer at: youressentialshopph@gmail.com.

Privacy Policy

It's on everyone's mind when they go online - Data Protection.

Don't fret, we have you covered & we protect all your data information.

Privacy

What information do we collect?

What do we do with the information we gather?

Remarketing

How do I give you my consent?

Third Party Services

Social Media

Security

Cookies

Age of Consent

Changes to our Privacy Policy

Questions and Contact Information

Our Store

Info

Privacy Policy

It's on everyone's mind when they go online - Data Protection.

​

Don't fret, we have you covered & we protect all your data information.

Privacy

What information do we collect?

What do we do with the information we gather?

Remarketing

How do I give you my consent?

Third Party Services

Social Media

Security

Cookies

Age of Consent

Changes to our Privacy Policy

Questions and Contact Information

Our Store

Info